Help & Information

If you find a problem or have a question that isn’t answered here, please contact us.

Logging in

Check the spelling and format of the email address you’re using and make sure it is the one you signed up with.

The password field is case-sensitive; if you signed up with dEFr5 the logging in page will not accept defr5.

If you have forgotten your password, use the forgotten your password? link on the login page to have your password reset.

You can change your login email, password, and any other details by clicking the 'My Account' button on the left.